The Worst PR Fail Ever!

One of the most fabulous bloggers out there is Jenny Lawson, aka The Bloggess!! She is a self-confessed OCD anxiety ridden 'mommy' blogger with a pension for foul language and ample willingness to overshare with her followers on line. I adore her and all her unfiltered crazy, brilliantness!

Last week, in response to an unsolicited proposition to endorse a product, The Bloggess responded with her canned response to these pitches with a picture of Will Wheaton coallating paper. Funny in itself, but it gets better. The VP of the PR firm replied to all, forgetting The Bloggess was included, and called her a 'f*cking bitch'. You can see the entire exchange on her blog at http://www.thebloggess.com/, see the entry called And Then the PR Guy Called Me a F*cking Bitch I Can't Even Make This Sh*t Up .

The worst part is the guy tried to argue his point rather than put his tail between his legs and apologize. Hello, PR Firm? You think they would be the epitamy of ettiquette! But instead riled up her 160,000 plus followers that innondated Twitter and the company with WTF emails and tweets. Maybe they need a lesson from United Airlines, http://www.youtube.com/watch?v=5YGc4zOqozo, about customer service and how to do the right thing when no one is watching BECAUSE IT'S THE RIGHT THING TO DO!

Another reminder of the dangers of Reply All....and to say sorry when you should!